A year end message from McKinsey Quarterly

McKinsey Quarterly provides thought provoking articles; some for free and some as part of their paid subscription. Check out the link on the blog (lower right) Thought you'd be interested.....Jeff

Top Ten Newsletter Q4 2009

In this, our final Top Ten Newsletter of 2009, we've rounded up the most popular articles among readers this year. Topics they were most interested in include leadership in uncertain times, technology and innovation, and timeless management principles. http://www.mckinseyquarterly.com/newsletters/topten/2009_Q4.htm

Are you a CRM expert?

The editors of CRM magazine are inviting prospective speakers to submit proposals for our CRM Evolution 2010 conference at the New York Marriott Marquis (August 2-4, 2010). Many of our attendees are seeking innovative strategies, ideas, and technologies that will help them streamline business processes, improve customer satisfaction levels, and increase profitability. Consultants, analysts, and CRM customer companies are encouraged to pitch speaking proposals.

Facebook research

I continue to experiment with Facebook. Any opportunity to learn what others find out is helpful. Here is a snapshot of a research piece from Hubspot and a link to a webinar. Hope you find this useful.
Jeff Rayner

Think Facebook is just a tool for your kids in college to organize parties?
Think again. HubSpot's new State of Facebook for Business report, released today, shows that brand- and product-focused pages represent 39% of all pages. The brand/product category is the largest single category of Facebook pages. Pages for local organizations and public figures each represent about 30% of the total Facebook pages. read more